Privacy Policy

1. Introduction

Reddinbox ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Reddit CRM platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (email, username, password)
• Profile information (name, company, contact details)
• Reddit account credentials (through OAuth authentication)
• Communications and messages you send through our platform
• Support requests and feedback

2.2 Information from Reddit

With your authorization, we access and store information from your Reddit account, including:

• Reddit username and profile information
• Direct messages and private conversations
• Subreddit interactions and comments
• Karma, account age, and other Reddit metrics

2.3 Automatically Collected Information

• Usage data and analytics (pages visited, features used)
• Device information (browser type, operating system)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our CRM services
• Manage your Reddit communications and contacts
• Generate analytics and insights about your Reddit activity
• Improve our platform and develop new features
• Provide customer support and technical assistance
• Send important updates about our services
• Ensure security and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our platform (hosting, analytics, support). These providers are bound by confidentiality agreements and can only use your data to provide services to us.

4.2 Legal Requirements

We may disclose information when required by law, such as in response to court orders, legal processes, or government requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure data centers and infrastructure
• Employee training on data protection

However, no system is 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Account information: Until you delete your account
• Reddit data: Until you revoke access or delete your account
• Usage analytics: Aggregated data may be retained indefinitely
• Support communications: Up to 3 years for quality assurance

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing
• Revoke consent: Withdraw permission for Reddit access

To exercise these rights, please contact us at privacy@reddinbox.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect usage information. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

We use both session cookies (deleted when you close your browser) and persistent cookies (stored until expiration or deletion).

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Reddinbox is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. The "Last updated" date indicates when the policy was last modified.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: